听力健康聊天机器人的可用性与可取性探索研究

数据集获取（Figshare）

• 源站标题：Usability and desirability of a hearing health chatbot: an explorative study
• DOI：10.6084/m9.figshare.29321508.v1
• 发布日期：2025-06-14
• 文件数：4 个
• 文件总体积：130.79 KB
• 源站页面：https://tandf.figshare.com/articles/dataset/Usability_and_desirability_of_a_hearing_health_chatbot_an_explorative_study/29321508

命令行下载

curl -L -o "iija_a_2514586_sm6972.docx" "https://ndownloader.figshare.com/files/55388712"
curl -L -o "iija_a_2514586_sm6971.docx" "https://ndownloader.figshare.com/files/55388715"
curl -L -o "iija_a_2514586_sm6970.docx" "https://ndownloader.figshare.com/files/55388718"
curl -L -o "iija_a_2514586_sm6969.docx" "https://ndownloader.figshare.com/files/55388721"

文件清单

• iija_a_2514586_sm6972.docx（32.24 KB）
• iija_a_2514586_sm6971.docx（33.91 KB）
• iija_a_2514586_sm6970.docx（33.99 KB）
• iija_a_2514586_sm6969.docx（30.65 KB）

文件总体积 130.79 KB（源站 API 实测）。

数据说明

This study explored the usability and desirability of an AI-driven chatbot designed to support adults with hearing loss.
A mixed-methods exploratory study was conducted, incorporating mobile analytics, in-app feedback, and qualitative interviews. A prototype AI-driven chatbot was developed using GPT Creator and integrated into a simple app interface. Participants used the chatbot over a 2-week period, with their interactions and feedback recorded for analysis.
Ten adults with hearing loss (mean age: 58.6 years, SD = 8.7) participated in the study.
Participant individual chatbot usage ranged from one to eight interactions. Key areas of inquiry included hearing aid functionality, tinnitus management, and audiologist-related concerns. The chatbot was perceived as user-friendly and useful for basic support, but experienced users desired more personalised responses. Suggested improvements included conversation memory, better handling of multiple questions, and enhanced voice-to-text functionality.
This study provides preliminary evidence that AI-driven chatbots may offer valuable support for adults with hearing loss. While usability and desirability were generally favourable, enhancements in personalisation and accessibility are needed to improve engagement and long-term adoption. Future iterations should incorporate user-centred refinements to maximise the chatbot’s effectiveness in hearing health management.

许可

CC BY-NC-ND 4.0

引用

学术使用请引用 DOI 10.6084/m9.figshare.29321508.v1（source: https://tandf.figshare.com/articles/dataset/Usability_and_desirability_of_a_hearing_health_chatbot_an_explorative_study/29321508）。