听力保健服务体验数据集(Manchaiah等,2021)
包含9622条美国消费者对听力保健服务的在线评论及评分,通过聚类分析揭示体验主题。

基本信息
资源简介
听力保健服务体验数据集(Manchaiah等,2021)
【一句话概览】
本数据集是 figshare 公开的文本数据集,收录 1 个文件、合计 518.21 KB,主题涵盖 hearing、health care、services、audiology、online,可用于医学自然语言处理(实体识别、信息抽取等),CC BY 4.0 许可开放获取。
【数据集背景】
本数据集源站标题为《Experiences with hearing health care services (Manchaiah et al., 2021)》。配套论文《Experiences With Hearing Health Care Services: What Can We Learn From Online Consumer Reviews?》发表于 American Journal of Audiology(2021),DOI:10.1044/2021_AJA-21-00041。源站首次发布:2021-09-07。
【数据内容】
源站原始描述:Objective: The aim of this study was to examine experiences of hearing health care services as described in online consumer reviews. Design: This study used a cross-sectional design. Online consumer reviews about hearing health care services generated from Google.com to an open-ended question “Share details of your own experience at this place” and perceived overall experience (indicated on a 5-point rating scale: “very good” to “very poor”) were extracted from 40 different cities across the Uni…
【数据结构与技术规格】
文件数 1 个,合计 518.21 KB。AJA-21-00041Manchaiah_SuppS1.pdf:application/pdf,518.21 KB。数据集 DOI:10.23641/asha.16455924.v1。
【主题与分类】
源站学科分类:Counselling psychology、Health psychology、Health care administration。主题标签:hearing、health care、services、audiology、online、experience、Internet、review、rating、United States。
【适用方向】
文本类数据可用于医学自然语言处理,如命名实体识别、信息抽取与文本分类。
【获取与许可】
源站页面:https://asha.figshare.com/articles/dataset/Experiences_with_hearing_health_care_services_Manchaiah_et_al_2021_/16455924
使用许可:CC BY 4.0(https://creativecommons.org/licenses/by/4.0/)。
规范引用:Manchaiah, Vinaya; Bennett, Rebecca J.; Ratinaud, Pierre; Swanepoel, De Wet (2021). Experiences with hearing health care services (Manchaiah et al., 2021). ASHA journals. Dataset
【使用注意】
· 源站最后修改于 2023-05-31,引用时请注意版本时效。
下载信息
注册下载
需要注册 Kaggle 账号并登录后下载,适合需要跟踪下载记录和使用 API 的用户。
暂未开放公开下载
无需注册即可直接获取公开样本或文档,适合快速预览和评估数据集质量。
免登录有偿下载
公开数据集受托下载与技术交付服务。
提供高速下载与技术交付服务(收技术服务费,非数据销售)
暂未开放当前数据集主要来源为 Kaggle 公开托管,完整影像包建议通过原始链接或 Kaggle API 获取。
使用方式
数据集获取(Figshare)
- 源站标题:Experiences with hearing health care services (Manchaiah et al., 2021)
- DOI:10.23641/asha.16455924.v1
- 发布日期:2021-09-07
- 文件数:1 个
- 文件总体积:518.21 KB
- 源站页面:https://asha.figshare.com/articles/dataset/Experiences_with_hearing_health_care_services_Manchaiah_et_al_2021_/16455924
命令行下载
curl -L -o "AJA-21-00041Manchaiah_SuppS1.pdf" "https://ndownloader.figshare.com/files/30476463"
文件清单
AJA-21-00041Manchaiah_SuppS1.pdf(518.21 KB)
文件总体积 518.21 KB(源站 API 实测)。
数据加载示例(图像类)
from PIL import Image
import glob, os
files = (glob.glob(os.path.join(path, "**", "*.png"), recursive=True)
+ glob.glob(os.path.join(path, "**", "*.jpg"), recursive=True)
+ glob.glob(os.path.join(path, "**", "*.tif"), recursive=True))
print("图像文件数:", len(files))
img = Image.open(files[0]); print("尺寸/模式:", img.size, img.mode)
# torchvision Dataset 方式:
# from torchvision import datasets
# ds = datasets.ImageFolder(path) # 要求 子目录=类别
目录组织与标注格式以源站说明和下载后实际文件为准。
数据说明
Objective: The aim of this study was to examine experiences of hearing health care services as described in online consumer reviews.
Design: This study used a cross-sectional design. Online consumer reviews about hearing health care services generated from Google.com to an open-ended question “Share details of your own experience at this place” and perceived overall experience (indicated on a 5-point rating scale: “very good” to “very poor”) were extracted from 40 different cities across the United States. The open text contributed a text corpus of 9,622 unique consumer reviews. These responses were analyzed with the cluster analysis approach using an open-source automated text analysis software program, IRaMuTeQ, to identify key themes. Association between clusters and consumer experience ratings as well as consumer metadata (percentage of older adults in the city, region) were examined using the chi-square analysis.
Results: The majority of consumers appeared satisfied with their hearing health care services, with nearly 95% of consumers reporting “very good” and “good” on the global experience scale. The analysis of text responses resulted in seven clusters within two domains. Domain 1 (Clinical Processes) included the three clusters: administration processes, perceived benefits, and device acquisition. Domain 2 (Staff and Service Interactions) included the four clusters: clinician communications, staff professionalism, customer service, and provider satisfaction. Content relating to administration processes was associated with overall rating regarding the hearing health care service experience. Consumer’s reviews relating to administration processes mostly described negative experiences, and these participants were more inclined to provide poorer overall experience ratings. In addition, city characteristics (i.e., percentage of older adults, region) had bearing toward what elements of hearing health care services are highlighted more in the consumer reviews.
Conclusions: Consumers comment on a variety of elements when describing their experiences with hearing health care services. Experiences reported in most clusters were generally positive, although some c
许可
CC BY 4.0
引用
学术使用请引用 DOI 10.23641/asha.16455924.v1(source: https://asha.figshare.com/articles/dataset/Experiences_with_hearing_health_care_services_Manchaiah_et_al_2021_/16455924)。
数据缺失?
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