使用SERVQUAL量表评估子宫颈抹片检查收集服务

数据集获取（Figshare）

• 源站标题：Avaliação do serviço de coleta para exame colpocitológico pela escala SERVQUAL
• DOI：10.6084/m9.figshare.7899503.v1
• 发布日期：2019-03-27
• 文件数：5 个
• 文件总体积：32.26 KB
• 源站页面：https://scielo.figshare.com/articles/dataset/Avalia_o_do_servi_o_de_coleta_para_exame_colpocitol_gico_pela_escala_SERVQUAL/7899503

命令行下载

curl -L -o "Table_1.xls" "https://ndownloader.figshare.com/files/14714453"
curl -L -o "Table_2.xls" "https://ndownloader.figshare.com/files/14714456"
curl -L -o "Table_3.xls" "https://ndownloader.figshare.com/files/14714459"
curl -L -o "Table_4.xls" "https://ndownloader.figshare.com/files/14714462"
curl -L -o "Table_5.xls" "https://ndownloader.figshare.com/files/14714465"

文件清单

• Table_1.xls（5.63 KB）
• Table_2.xls（5.63 KB）
• Table_3.xls（5.63 KB）
• Table_4.xls（5.63 KB）
• Table_5.xls（9.73 KB）

文件总体积 32.26 KB（源站 API 实测）。

数据加载示例（图像类）

from PIL import Image
import glob, os

files = (glob.glob(os.path.join(path, "**", "*.png"), recursive=True)
       + glob.glob(os.path.join(path, "**", "*.jpg"), recursive=True)
       + glob.glob(os.path.join(path, "**", "*.tif"), recursive=True))
print("图像文件数:", len(files))
img = Image.open(files[0]); print("尺寸/模式:", img.size, img.mode)

# torchvision Dataset 方式:
# from torchvision import datasets
# ds = datasets.ImageFolder(path)  # 要求 子目录=类别

目录组织与标注格式以源站说明和下载后实际文件为准。

数据说明

ABSTRACT Objective: To analyze women’‘s perception of the quality of the service provided for colposcopy test in the city of Belém (PA), Brazil. Method: Quantitative-descriptive study on 400 women who underwent Pap test on the public healthcare network, using the Service Quality (SERVQUAL) model. We used the Cronbach’‘s alpha index to measure the reliability of the scale, and data were analyzed by quartiles of the gaps of the dimensions: tangibility, responsiveness, reliability, assurance, and empathy. Results: The assurance dimension, corresponding to the knowledge and courtesy of staff, featured the highest degree of importance to users; and empathy, which corresponds to the staff’‘s concern with women’'s needs, featured the lower degree. The most expressive negative gaps concerned the structure of services and the attitude of healthcare professionals when collecting the material. Conclusion: All gaps featured negative relationship between what was expected and perceived, expressing dissatisfaction regarding the service.

许可

CC BY 4.0

引用

学术使用请引用 DOI 10.6084/m9.figshare.7899503.v1（source: https://scielo.figshare.com/articles/dataset/Avalia_o_do_servi_o_de_coleta_para_exame_colpocitol_gico_pela_escala_SERVQUAL/7899503）。